Privacy Policy

Last updated: 10/10/2025

Reef Treats respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect:

Name, address, email, phone number (for orders & delivery)

Payment details (processed securely via wordpress woocommerce/ paypal/stripe/third-party gateways, not stored by us)

Order history & preferences

Voluntary info (e.g. reviews, survey responses, competition entries)

2. How We Use Your Information

To process and deliver your orders
To provide customer support
To send marketing emails or SMS (if you’ve opted in — you can unsubscribe anytime)
To improve our products and services

3. Sharing Information

We do not sell your personal data. We may share info with:

Delivery & courier services
Payment processors (e.g., Stripe Payments, PayPal)
Marketing/email providers (e.g., Klaviyo)
Where legally required by authorities

4. Data Security

We use industry-standard security measures to protect your data. Payment info is encrypted.

5. Cookies & Tracking

We use cookies to improve user experience and for analytics/marketing. You can disable cookies in your browser but some features may not work properly.

6. Access & Updates

You can request a copy of the information we hold on you or request corrections/deletion by emailing tyro@reeftreats.com.au .

7. Governing Law

This Privacy Policy is governed by the laws of Australia.